1 Year Full Warranty
INKAS® Safes provide warranty to all parts and labor, excluding all digital components, on all safes purchased for a period of one year from date of purchase against any manufacture defects. All digital components will be warranted for a period of 90 days from date of purchase. Only digital components that are factory installed or installed by an INKAS® Safes technician prior to shipment will be covered under the 90-day warranty. Resetting of any combination on a Group II combination dial lock must be preformed by a qualified licensed locksmith otherwise the warranty will become void on the Group II combination dial. This warranty is valid for the original customer of purchase and is non-transferable. All customers are required to supply all necessary documents to an INKAS® Safes representative before any repairs can be approved. At no time will INKAS® Safes approve a repair that exceeds the original purchase price of the safe. INKAS® Safes sole discretion under this warranty, is at INKAS® Safes owe option and owes expense. INKAS® Safes will either repair the defect safe or part, will deliver to the customer the same or comparable safe or part for replacement of the defect part, or if neither of the two forgoing options is reasonably available, INKAS® Safes may, at its own discretion refund the customer the original purchase price paid for the defective safe. All safes and parts that are replaced or refunded become the sole property of INKAS® Safes. Replacement safes will be either the same or a comparable model and will include shipping to the original address of purchase. At no time will INKAS® Safes become liable for the cost of installation and/or removal of a safe under warranty or any contents or valuables that may be stored inside the safe. It will be the sole responsibility of the customer to fully packaged and secured any defective safe to a pallet prior to return. Warranty refunds or replacements can only be processed after the defective safe is returned and received by INKAS® Safes.
Warranty Inclusions and Limitations
INKAS® Safes reserves the right to make the final determination on all warranty claims due to the many variables that may arise in connection with damage to a safe.
This warranty does not cover damage caused by neglect, improper installation, tampering, mishandling, misuse, abuse, unauthorized modification, or normal wear and tear. Cosmetic damage that does not affect the operation or security of the safe is not covered.
All warranty work must be approved in advance by an INKAS® Safes representative. If warranty work is completed prior to obtaining approval from INKAS® Safes, INKAS® Safes reserves the right to refuse payment to the service provider or reimbursement to the customer.
INKAS® Safes is not responsible for any contents or valuables that may be stored in the safe at the time damage occurs. At no time will INKAS® Safes be liable for the cost of installation and/or removal of a safe under warranty, or for any loss or damage to contents stored inside the safe.
Warranties are valid for the original buyer only and are not transferable. For further details, please contact INKAS® Safes at 1 (877) 464 6527.
Warranty Claims
An authorized INKAS® Safes representative must approve all claims against INKAS® Safes products. All repairs must be approved by an INKAS® Safes representative before any warranty repairs can be completed. If a warranty repair is completed prior to obtaining approval from INKAS® Safes, INKAS® Safes do reserve the right to refuse payment to the service provider or reimbursement to the customer for the unauthorized repairs.